Your privacy is our priority. This policy clearly explains how bos99 collects, processes, stores, and protects your personal information as a member of our platform.
Bos99 does not sell, rent, or disclose your personal data to third parties without your consent, except where required by law.
All data transmitted between your device and bos99's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock live security monitoring.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and your request will be processed within the stipulated timeframe.
Bos99 has never and will never sell, rent, or trade your personal data to advertisers, external companies, or any third party for commercial purposes.
Your bank account details and financial transactions are processed through verified payment channels. We do not store full card numbers on our servers — every transaction is encrypted end-to-end.
You can choose to receive or stop receiving marketing communications from bos99 at any time through your account settings or by contacting our support team.
Bos99 is an online entertainment platform built specifically for players in Malaysia. We understand that privacy is not merely a legal requirement — it is a fundamental right of every user that must be respected and protected. This Privacy Policy is provided to give a clear and transparent overview of our data management practices.
This document explains the types of information we collect when you register and use the bos99 platform, the purpose of collecting that data, how we store and protect it, and your rights regarding that personal data. We take this responsibility seriously and continually strive to ensure our privacy practices align with the latest industry standards.
If you have any questions about how we handle your data, the bos99 support team is available via our live chat, operating 24 hours a day, 7 days a week, all year round.
Bos99 collects your personal data through various methods depending on how you interact with our platform. Generally, the information collected falls into three main categories:
| Data Type | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, national ID or passport number | Registration form, KYC process |
| Contact Information | Email address, mobile number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, deposit and withdrawal records | Payment transactions |
| Technical Data | IP address, browser type, operating system, session data | Cookies, automatic server logs |
| Activity Data | Game history, wagering records, bonus preferences | Direct use of the platform |
We only collect information that is strictly necessary for the purposes stated in this policy. We do not collect sensitive data such as medical information, political views, or religious beliefs except in very limited situations and with your explicit consent.
Collected data is used solely for legitimate and necessary purposes to operate the bos99 platform effectively and securely. The following are the primary purposes for which your data is used:
Bos99 does not use your data for any purpose not stated above without first obtaining your consent. If we wish to use your data for a new purpose, you will be informed and given the option to agree or decline.
Bos99 upholds a strict policy against sharing our members' personal data. We do not sell or disclose your information to third parties for their own commercial purposes. However, there are limited situations where data sharing may be necessary:
Bos99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you during subsequent visits and deliver a more personalized experience.
Types of cookies we use:
You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality of the bos99 platform. For more information on managing cookies, refer to your browser's help documentation.
Bos99 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, damage, or accidental disclosure.
Key security measures we have implemented:
Data Retention Period: We retain your personal data for as long as your account is active or as needed to provide services to you. Following account closure, certain data may be retained for a period required by anti-money laundering laws and applicable financial reporting obligations.
As a bos99 member, you have several important rights regarding your personal data. We respect and facilitate the exercise of these rights:
Request a copy of the personal data we hold about you at any time.
Update or correct inaccurate or incomplete personal data.
Request deletion of your data, subject to legally mandated record-keeping requirements.
Object to the processing of your data for direct marketing purposes at any time.
Request restriction of your data processing under certain prescribed circumstances.
Receive your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the rights above, please contact the bos99 support team via live chat or our support email. We will process your request within a reasonable timeframe and notify you of the outcome.
Bos99 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of children under the age of 18.
Our registration process is designed to ensure only eligible individuals can open an account. We enforce age verification at the point of registration and during the identity verification (KYC) process. Any account found to belong to an underage individual will be closed immediately.
If you believe an underage individual has registered or attempted to register on the bos99 platform, please contact us immediately so we can take appropriate action to protect that individual.
Bos99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. The last updated date will always be displayed at the top of this document.
For any significant changes that affect how we use your personal data, bos99 will provide advance notice via the email registered to your account or through a clear notification within the platform. You will then have the opportunity to review the changes before they take effect.
Your continued use of the bos99 platform after any amendments take effect constitutes your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and request deletion of your data in accordance with the established procedures.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. Our team is ready to assist you wholeheartedly.
Available 24/7 in Malay & English for any privacy-related inquiries.
Visit the FAQ page us for frequently asked questions on privacy and security.